Based in Saffron Walden and servicing the surrounding areas Saffron Security is one of the leading, local security companies supplying and installing intruder alarms, CCTV systems and related equipment for domestic and commercial properties and premises.
how we helped
Force36 were approached by Paul at Saffron Security who had some issues surrounding mobility and the ability to work from home. This was right at the outset of the UK pandemic lockdown which presented some challenges in terms of on boarding the customer into the cloud infrastructure.
Force36 moved the client to the hosting Citrix platform which comes with a number of advantages. Mainly around familiarity and ease of user use. Force36 chose this platform as it was a system that Saffron Security was already comfortable with as their on-premise solution but also as it was migrated to Force36’s data centre.
Whilst completing this job, the Force36 team were working from home which was completed with ease and professionalism. Force36 hope this is a platform where Saffron Security can grow their business, enhance their productivity and allow their engineers in the field to work more effectively.
Director Richard Swain from Force36 talks about the work that Force36 have carried out for Saffron Security throughout the UK lockdown.
Paul Murrell - MD of Saffron Security talks about how Force36 helped upgrade their infrastructure to allow for remote working during the lockdown
We had a situation where we had an out of date server which wasn’t performing very well and therefore was breaking down. Our staff performance and capabilities in the office were limited. As well as this, we didn’t have remote access meaning we couldn’t facilitate it for our staff. We knew that our server needed changing and our system needed an update.
Saffron Security contacted Force36 at the beginning of lockdown which was timely as we also needed to become remote. They managed to facilitate our remote access communications between each other whilst working from home.
To find out more about how Force36’s services can be tailored to your business, contact us today.