Privacy Policy

Force36 Ltd ("we", "us", "our") is a managed IT services provider registered in England. Our registered address is Unit 2 Saffron Business Centre, Elizabeth Close, Saffron Walden, CB10 2NL. We are the data controller for the personal data described in this policy.

• Contact information — name, email address, phone number and company name when you submit a form or contact us.
• Usage data — pages visited, time on site, referral source and device/browser type, collected via cookies and analytics tools.
• Communication data — records of correspondence when you email or call us.

• To respond to enquiries and provide our services.
• To send relevant service updates (only with your consent).
• To improve our website and understand how visitors use it.
• To comply with legal obligations.

We process personal data on the basis of legitimate interest (responding to enquiries, improving our services), consent (marketing communications), and contractual necessity (delivering services you have engaged us for).

We do not sell your personal data. We may share data with trusted third-party processors (e.g. email hosting, analytics providers) who act on our instructions under appropriate data processing agreements. We may also disclose data where required by law.

We retain personal data only as long as necessary for the purposes described above, or as required by law. Contact form submissions are retained for up to 24 months unless an ongoing relationship exists.

Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also withdraw consent at any time. To exercise any of these rights, please contact us at improved.it@force36.net.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction.

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent revision.

If you have questions about this policy, please contact us at improved.it@force36.net or call 0345 166 7136.