Legal

Policies & terms, in plain sight.

Everything that governs your relationship with Force36 — written clearly, kept up to date, and always one click away.

Acceptable Use Policy

The rules governing use of our services — prohibited activity, network integrity, voice services and enforcement.

Our Service Level Schedule — incident reporting, priorities, IT Helpdesk plans, connectivity SLAs, platform administration and service credits.

How to raise a complaint, our resolution process, escalation paths and Alternative Dispute Resolution details.

Important information about access to 999 / 112 when using our VoIP telephony, including limitations and customer responsibilities.

A plain-language summary of our service terms — contracts, microbusiness protections, charges, service levels, termination and liability.

Nominet's Terms and Conditions of Domain Name Registration, applicable to all .uk domain names registered through Force36.

How we collect, use, store and protect your personal data, including your rights under UK GDPR.

The cookies and similar technologies we use on our website, what they do, and how you can manage them.

For anything not covered here — including the full Master Services Agreement — please get in touch.