Emergency Services Information (VoIP)
Last updated: April 2026
Force36 Ltd provides VoIP (internet-based) telephony services.
Access to emergency services
Calls to 999 and 112 are supported. However, there are important limitations:
- Services rely on a working internet connection
- Services require power, if power fails, the service will not function
- Location information may not be automatically transmitted
Customer responsibilities
Customers must:
- Provide accurate address information
- Notify us of any changes to service location
Service limitations
In the event of:
- Power outage
- Internet failure
You must use an alternative method to contact emergency services, such as a mobile phone.
Recommendation
We strongly recommend maintaining an alternative means of contacting emergency services at all times.