Emergency Services Information (VoIP)

Last updated: April 2026

Force36 Ltd provides VoIP (internet-based) telephony services.

Access to emergency services

Calls to 999 and 112 are supported. However, there are important limitations:

  • Services rely on a working internet connection
  • Services require power, if power fails, the service will not function
  • Location information may not be automatically transmitted

Customer responsibilities

Customers must:

  • Provide accurate address information
  • Notify us of any changes to service location

Service limitations

In the event of:

  • Power outage
  • Internet failure

You must use an alternative method to contact emergency services, such as a mobile phone.

Recommendation

We strongly recommend maintaining an alternative means of contacting emergency services at all times.