Cyber Security Breach Response
Cyber incidents don't wait. Neither should your response.
Most organisations are already taking sensible steps to protect themselves. But when a cyber incident happens, the biggest challenge is often not identifying that something is wrong. It's knowing what to do next.
Our Breach Response Service gives organisations direct, 24/7 access to experienced cyber security incident response specialists, helping you take control of an incident quickly and make the right decisions from the outset.
Expert support when you need it most
Cyber incidents rarely happen at convenient times. They surface late on a Friday, during a holiday period or in the middle of a busy week.
When ransomware, a compromised account, business email compromise or another security incident occurs, organisations need clear guidance immediately, not a queue and a ticket reference.
The service provides a direct route to an experienced Incident Response Team who can help assess the situation, contain the threat and coordinate the next steps, so you are never left working out who to call or which action comes first while under pressure.
How we help
A structured response, from first call to full recovery
Rapid Incident Response
Immediate access to experienced cyber security specialists who can quickly assess what has happened and help determine the appropriate response.
Containment
Support identifying compromised systems, accounts and devices, and limiting the attacker's ability to move further through the environment.
Eradication
Assistance identifying the cause of the incident, removing malicious access and addressing vulnerabilities that may have been exploited.
Recovery
Guidance restoring systems, services and access safely, while reducing the likelihood of the incident recurring.
24/7 Incident Response
A dedicated emergency route, open around the clock
Breach Response customers have an established escalation path to cyber security specialists, whatever the hour. One call reaches people who deal with incidents for a living.
From the first conversation we help you understand what is happening, decide what to isolate and agree the sequence of actions that follows.
- 24/7 access to cyber security specialists
- Rapid escalation through a dedicated response route
- Clear guidance during the critical early stages of an incident
- Experienced technical support throughout
- Coordination of containment, investigation and recovery
- Support communicating internally and agreeing next steps
Common incidents
What we are called about
Why preparation matters
Incident response shouldn't start after the incident
Organisations often lose valuable time during a cyber incident simply establishing who needs to be contacted, which systems need isolating and what should happen first.
An established incident response relationship removes that uncertainty. The escalation route already exists, the people are already familiar with your environment and the first hour is spent responding rather than organising.
You may never need to call us. But if you do, you'll know exactly who to call.
Cyber security expertise
- CHECK accredited expertise
- NCSC-aligned security practices
- Experienced Incident Response specialists
- UK-based cyber security expertise
Incidents are handled by experienced cyber security professionals who work to recognised UK practice, not by a general support queue.
Broader cyber security services
Breach Response is one part of a wider programme
Response works best alongside prevention, monitoring and assurance. We can support any part of that picture, or all of it.
Managed SOC
Continuous monitoring, detection and triage by a dedicated security operations team.
Cyber Security Assessments
A clear, practical view of your current security posture and the priorities that follow.
Vulnerability Management
Ongoing scanning, prioritisation and remediation across your estate.
Penetration Testing
Targeted testing that shows how your environment stands up to real-world techniques.
Cyber Essentials
Structured support through certification and the controls that underpin it.
Security Awareness
Ongoing training and simulation that helps your people recognise and report threats.
Incident Response
A retained escalation route to specialists who can guide you through an incident.
Know who to call before you need to call them.
Cyber incidents can escalate quickly. Having experienced specialists available to guide you through the first critical decisions can significantly reduce disruption and uncertainty.